Refund policy

Refund & Returns Policy

Last updated: 02/05/2026

We want you to be happy with your purchase. If you're not satisfied, we're here to help.

Returns and Refunds

• You may return items within 30 days of delivery for a full refund or exchange.
• The item must be unused, in original condition, and with all tags/packaging intact.
• To start a return, contact us at contact@elmontwear.com with your order number.

Refund Process

• Refunds are issued to the original payment method.
• We process refunds within 5–10 business days after receiving and inspecting the returned item.
• Original shipping fees are non-refundable unless the return is due to our error (wrong/defective item).
• Return shipping costs are your responsibility (except in cases of error on our part).
• Items must be returned to the adress: 911 E ATLANTIC BLVD STE 101, POMPANO BEACH, FL 33060

Exceptions (Non-Refundable Items)

• Personalized, custom-made, or perishable products.
• Digital downloads, gift cards, or software.
• Final sale items (clearly marked as such).

Defective or Wrong Items

If you receive a damaged, defective, or incorrect item, contact us immediately. We will cover return shipping and provide a replacement or full refund.

We reserve the right to refuse returns that do not meet these conditions.